frequently asked questions
do you take custom orders?
yes i do! if you have an idea for something that you would like created, please reach out via email or the contact form. if i do not believe that i would be able to create the order, i will be honest with you and let you know.
do you ship internationally?
at the moment, no. however, i'm looking ship internationally eventually!
how long will an order take to be complete?
this depends on the product. some orders may take longer than others, but will typically be fulfilled within two weeks.
what yarn do you use?
i love my plushies super soft! i use a thick blanket yarn. some keychains may be made with acrylic yarn, but will always be specified in the product description if this is the case.
can my order be changed once i've placed it?
there will be a 24 hour grace period that will allow you to change your order. once this alloted time passes, you will no longer be able to change it.
what is your return/exchange policy?
i do not offer returns or exchanges. once the product is delivered to you, it is yours. however, if there is an issue with your order, please contact me via email or the contact form and i will ensure that it is taken care of.